Saturday – 15th June

Welcome to all City Sightseeing Delegates – Sevilla-San Pablo Airport & Santa Justa Railway Station (All Day)

Transfer from airport/train station to hotel – Registration and Welcome Pack

Choice of Leisure Activities. On Your Own:

Included/Free:
• City Sightseeing Sevilla Tour
• Aquarium
• Flamenco Dance Museum
• Guided visit to the Fine Arts Museum*
• Betis Tour Experience*
• Torre de los Perdigones
• Navigation Pavilion
• La Caridad Hospital
• Santa Ana Church
• Divino Salvador Church
• Casa de la Ciencia Museum (House of Science)
• Hospital de los Venerables (Hospital of the Venerable)
• 3 Guided Walking Tours

With Discount:
• Plaza de Toros de la Real Maestranza Bullring*
• AIRE Ancient Baths*

*Book at Welcome Desk

Sunday – 16th June

Welcome to all City Sightseeing Delegates – Sevilla-San Pablo Airport & Santa Justa Railway Station (All Day)

Transfer from airport/train station to hotel – Registration and Welcome Pack

7:15 City Sightseeing Run through the historical centre (optional)

8:30 Departure to visit the Cathedral Rooftops and the Real Alcázar (Royal Palace)
Dress Code for the Cathedral: Men should wear long trousers and women should have a shawl or a top covering their shoulders. Knees need to be covered.

12:30 City Sightseeing Sevilla Tour

13:30 Free Time
Check out our tapas suggestions in the “Discover Seville” guide.

Sport Competitions & Leisure Activities*:

15:00 • 4th Annual CS Golf Tournament

17:00 • Flamenco Dance Workshop
• Showcooking at Mercado de Triana
• 7th Annual CS Football World Cup at a     LaLiga football facility
• Bike Tour
• Segway Tour

*Book on Annual Conference website

20:30 Departure to the Welcome Cocktail from the hotel.
The Welcome Cocktail starts at 21:00 at the Atalaya Terrace – Eurostars Torre Sevilla, the highest rooftop bar in Andalusia

Monday – 17th June

7:15 City Sightseeing Run through the historical centre (optional)

9:00 Departure to Jerez de la Frontera

10:30 Visit to the Yeguada La Cartuja-Hierro del Bocado to explore a traditional horse stable of Pure Spanish Carthusian horses followed by a horse show.

12:30 City Sightseeing Jerez Tour

13:30 Visit to the Gonzalez-Byass (Tio Pepe) wineries with Sherry tasting, flamenco music show and lunch

17:30  Transfer back to the hotel

Free Time

Tuesday – 18th June

9:00 Host Welcome
Enrique Ybarra
Welcome Address

Local Government Representative

9:15 Keynote Speaker
Tao Tao
Co-Founder & COO, GetYourGuide

9:50 City Sightseeing Seville’s 20th Anniversary
Daniel Vidal

10:10 Coffee Break

10:25 City Sightseeing Worldwide Update
Enrique Ybarra

10:45 Keynote Speaker
Claudio Bellinzona
Co-Founder & COO, Musement

11:20 Global Distribution
Oliver Nicholls, Chelsey Smith &
Andy Lawrence

11:50 City Sightseeing Marketplace & Website Update
Carlos Monsalve & Antonia Jones &
Gert-Jan Ruiter (PrioTicket)

12:20 Workshop 1: Expanding our Boundaries
Participation of all attendees.

13:00 Wrap Up & Conclusions Workshop 1

13:20 Lunch

14:45 Keynote Speaker
Maribel Rodríguez
VP Europe & LATAM, WTTC

15:20 Keynote Speaker
Matt Cuckston
European Director, Klook

15:55 “Sustainable Transport, Challenges and Opportunities”
Carlos Gallardo
Sales Manager, UNVI

16:10 Coffee Break

16:25 Workshop 2: The Importance of Branding in Today’s Global Market
Participation of all attendees.

17:05 Wrap Up & Conclusions Workshop 2

17:25 “Bus Operative: 3 needs, 1 solution”
Bibiana Boros
DESIC

17:40 End of Business Day 1

19:30 Departure to the Gala Dinner & Awards Ceremony at the Casa Pilatos palace
Dress code: Formal

Wednesday – 19th June

9:00 Keynote Speaker
Luke Taylor
Director, Expedia Local Expert

9:30 Safety Management System Update
Szarina Hernández

9:40 Workshop 3: Being Ready for a Crisis
Participation of all attendees.

10:20 Crisis Management
Mike Craven
Co-Founder, Lexington Communications

10:50 Wrap Up & Conclusions Workshop 3

11:10 Coffee Break

11:25 “Redefining Walking Tours”
John Boulding
Group CMO, VOX S.p.A.

11:40 Keynote Speaker
Carlos Sentís
Founder and CEO, World Influencer Alliance

12:00 In the Hot Seat with… Carlos Sentís & Evi Siskos
(Actress, TV Host & VoiceOver Artist)

12:20 Workshop 4: Communicating with Today’s Traveller
Participation of all attendees.

13:00 Wrap Up & Conclusions Workshop 4

13:20 Conference Overview & Open Forum / Q&A

13:30 Lunch

End of Conference